Thanks for purchasing our products at www.moitherapy.com
If you are not entirely satisfied with your purchase, we're here to help.
In order to be eligible for a refund, you must return the product within 14 calendar days of your purchase. The product must be in the same condition that you received it and undamaged in any way.
Your item must be in the original packaging with the receipt or proof of purchase included.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you used during the purchase. For credit card payments it may take 5-10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.
SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
